All Collections
Security & Privacy
Security
Shakepay is only available to Canadian residents
Shakepay is only available to Canadian residents

Why am I having trouble using Shakepay while abroad?

Updated over a week ago

Q: Why can Shakepay only be used in Canada?


A: Shakepay is a regulated MSB (money services business) and is subject to various laws and regulations in each country. Shakepay is currently licensed to operate in Canada, and as a result, is only available to residents of Canada.

Q: Can I still use Shakepay if I'm a Canadian resident living or traveling abroad?


A: Shakepay customers will have limited account functionality while abroad. If you need assistance, please contact support for more information.

Did this answer your question?