How do I pay a bill?
If you haven’t already, you will need to first add your payee (see section below).
Please follow these steps to pay your bill:
Open the Shakepay app
Click the Send button on the home screen
Click Pay a bill
Select the payee you want to pay a bill to
Input the amount of your bill or the amount you wish to pay
Click Review
Click Confirm
Bill payments typically take 2-3 days to be reflected on the payee’s account.
How do I add a payee?
If you want to add a payee to pay a bill on Shakepay, please follow these quick steps to add your payee:
Open the Shakepay app
Click the Send button on the home screen
Click Pay a bill
Click Add payee
Start typing your payee’s name. Usually you will see it displayed below after typing the first 4 letters of the name.
Go to your payee’s invoice and copy the account number
Paste it in the Account number field (double check there is no typo)
Click Add Payee
Your payee will be saved and you’ll be able to select them for future bill payments.
How do I suggest a new payee which is not yet listed?
If you are looking to add a payee which you don’t see listed, please reach out in the support chat and request to add a payee.
Note: there is no guarantee that we will be able to add all requested payees.
How do I edit or delete a payee?
If you need to update the account information on a payee or delete it, you can follow the steps below.
Follow these steps to edit a payee:
Open the Shakepay app
Click the Send button on the home screen
Click Pay a bill
Click Manage Payees
Click the pen next to the payee you wish to edit or delete
Enter your account number then click Save changes to update the account number.
Follow these steps to delete a payee:
Open the Shakepay app
Click the Send button on the home screen
Click Pay a bill
Click Manage Payees
Click the pen next to the payee you wish to delete
Click the Delete button at the top right
Click the Delete button in the pop up
If you have any questions or run into any issues, please contact support.