Our email address for e-transfers is occasionally updated and will auto-update within the app. This is visible by clicking on the "Add Funds" button on the navigation bar. Then, click on the Interac e-transfer logo.

Though the former email addresses will always work, we recommend using the newest address as it will likely process faster. 

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How long should my Interac e-Transfer take?

My e-Transfer is on hold and I received an email from Shakepay to call my bank

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