You can now add crypto to your Shakepay account while logged into the website. To add your crypto while online, check out the steps below:
Click on the "Add Funds" tab on the left side navigation bar
Select the crypto you'd like to add to your Shakepay account: "Bitcoin" or "Ethereum"
The crypto wallet's QR code and destination address will pop-up
You can head back over to your other (non-Shakepay) crypto wallet
Use the QR code or copy/paste the destination address to send crypto to your Shakepay wallet!
Which networks and tokens does Shakepay support?
Please note that Shakepay offers support exclusively for bitcoin (BTC) on the Bitcoin network, and ethereum (ETH) on the Ethereum network.
Shakepay does not offer support of any tokens (USDC, USDT) on any other blockchain networks, sending ETH or any other token to your Shakepay receive address using an unsupported network such as BEP or ARB will result in permanent loss of funds.
Shakepay can not retrieve or refund tokens sent to your receiving address that have been sent on an unsupported blockchain network.
This applies to withdrawing funds from Shakepay as well. Please make sure to only send funds to a BTC address using the Bitcoin network or an ETH address using the Ethereum network.
Please reach out to our Customer support team if you have any doubts!
Related articles:
How can I receive Crypto in my Shakepay wallet?
Why is my Shakepay wallet address changing each time I receive BTC?
I sent crypto, how long will it take to be added to my account?