When Bitcoin or Ethereum are sent out, they have to go through their respective blockchain networks before being added to your account. 

The blockchain network is where your transaction gets “mined," or is confirmed, before reaching its destination. 

While your transaction may be sent out, before it can be deposited in a wallet, it must be confirmed on the blockchain network. 

We like to think of a transaction being mined, or being checked and confirmed, as a car waiting at a red light. In order to proceed to its destination, it has to wait for the green light. For crypto, confirmations are like that green light!

So, if you don't see your crypto deposited right away, don't panic!  The time-frame for this can vary. To keep tabs on your transaction, you can always track it on the blockchain network by viewing its transaction details.

Can't find your transaction?

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