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Verifying my account

Verifying my account

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6 articles in this collection
Written by Jean, Sophie, and Rebecca

How Shakepay identifies individuals on sign up

Identity verification process for individuals explained
Jean avatar
Written by Jean
Updated this week

How to verify my account

Documents to send when the automated identity check fails
Jean avatar
Written by Jean
Updated over a week ago

My verification documents weren't approved, what can I do?

What happens when your verification documents weren't approved!
Sophie avatar
Written by Sophie
Updated over a week ago

A new way to verify your identity

Account verification just got easier
Rebecca avatar
Written by Rebecca
Updated yesterday

What if I don't have a proof of address?

Other documents we can accept to get your account verified
Sophie avatar
Written by Sophie
Updated over a week ago

How long will it take for my account to be verified?

Review time-frame for documents sent to verification team
Sophie avatar
Written by Sophie
Updated over a week ago