Verifying my account

5 articles in this collection
Written by Jean, Alysia, and Cydnie

My verification documents weren't approved -- Now what?

What happens when your verification documents weren't approved!

Written by Cydnie
Updated over a week ago

How Shakepay identifies individuals on sign up

Identity verification process for individuals explained

Written by Jean
Updated this week

How to verify my account

Documents to send when the automated identity check fails

Written by Jean
Updated this week

What if I don't have a category A document?

Other documents we can accept to get your account verified

Written by Alysia
Updated over a week ago

How long will it take for my account to be verified?

Review time-frame for documents sent to verification team

Written by Cydnie
Updated over a week ago