Verifying my account
5 articles in this collection
Written by Jean and Sophie
Written by Jean and Sophie
How Shakepay identifies individuals on sign up
Identity verification process for individuals explained
Written by Jean
Updated over a week ago
Updated over a week ago
The documents I submitted online were not approved, what can I do?
What happens if my selfie and proof of address document are not approved?
Written by Sophie
Updated over a week ago
Updated over a week ago
How to verify my account
Documents to send when the automated identity check fails
Written by Jean
Updated over a week ago
Updated over a week ago
What if I don't have a proof of address?
Other documents we can accept to get your account verified
Written by Sophie
Updated over a week ago
Updated over a week ago
How long will it take for my account to be verified?
Review time-frame for documents sent to verification team
Written by Sophie
Updated over a week ago
Updated over a week ago