General

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15 articles in this collection
Written by Jean, Roy, Support Team and 3 others

Business account

Should I open a business account?

Find out if opening a business account is for you

Written by Sophie
Updated over a week ago

Documents to verify your business account

What you'll need to get your business account verified

Written by Sophie
Updated over a week ago

Can I open Shakepay account for my business?

How to open a Shakepay account for your organization

Written by Sophie
Updated over a week ago

Create your account

Create your Shakepay account on the mobile app

Ready to sign up via the app? Let's get this party started!

Written by Sophie
Updated over a week ago

Create your Shakepay account right on our website

Getting started and creating your account on the web

Written by Sophie
Updated over a week ago

Verify your account

Why do I have to verify my identity?

Why does Shakepay ask for documents?

Written by Sophie
Updated over a week ago

How to verify my account online

Documents to send for online account verification

Written by Rebecca
Updated over a week ago

Referrals

Referral Rewards

Refer a friend to Shakepay and you'll each get $10!

Written by Sophie
Updated over a week ago

Update your account

How do I update my email address?

Changing or editing the email address on your Shakepay account

Written by Jean
Updated over a week ago

How can I update my mobile number?

Changing or editing the phone number on your Shakepay account

Written by Sophie
Updated over a week ago

Other

Moving to Shakepay.com

Written by Jean
Updated over a week ago

Shakepay's cold storage insurance policy

Written by Hussam
Updated over a week ago

How does enabling phone contacts permission affect my privacy?

Will my contact list be stored on Shakepay servers?

Written by Roy
Updated over a week ago

How can I become a beta-tester?

How to test out new Shakepay features

Written by Sophie
Updated over a week ago

Who do I contact with a production order for information requests?

Information requests for criminal or fraud matters

Written by Support Team
Updated over a week ago