Security

+2

7 articles in this collection
Written by Jean, Sophie, Hussam and 2 others

2 Factor Authentification

How do I login with 2FA?

Logging in with 2FA

Written by Sophie
Updated over a week ago

How to enable 2FA with an Authenticator app

Switching from 2FA by SMS to TOTP

Written by Rebecca
Updated over a week ago

I can't access the 2-Factor Authentication code (SMS method)

Resetting your two-factor authentication when you don't have access to the phone number on your account

Written by Sophie
Updated this week

Data and Funds

How do I suspend my account if I believe it has been compromised?

Putting an emergency lock on your account

Written by Sylvie
Updated over a week ago

Is my information and money safe and secure in Shakepay?

How can I trust Shakepay?

Written by Jean
Updated over a week ago

Shakepay Reserves and Security Report

An independent report on security and operational practices

Written by Hussam
Updated over a week ago

What happens if I lose my phone?

What to do if your phone is lost or stolen

Written by Sophie
Updated over a week ago