Here is how to submit proof of joint account:
You can submit the required documents, which include a void cheque or a bank statement showing the names of all owners through this link.
The review of your proof of joint account should be completed by our team within 24 hours. If you wait longer than 24 hours, please contact our support team.
Note: Shakepay only allows e-Transfers from personal bank accounts that are under your own name. If you are funding your Shakepay account from a joint bank account you will need to provide documentation to have the account approved.