What’s an anti-phishing code?
An anti-phishing code is a unique sequence of characters that helps you distinguish authentic communications sent by our team from phishing attempts.
If you want to make extra sure an email really came from our team, just look for your unique anti-phishing code, then verify in the app. Here’s how.
Where can I find the code?
You can find your anti-phishing code at the end of any email we send you.
This code is unique to you so that only you and our team have it.
How do I verify my anti-phishing code in the app?
Check your inbox: Open an email you received from us and copy the anti-phishing code that appears at the end.
Open the Shakepay app: Go to “Settings” in the app and select “Security and privacy”, then “Anti-phishing code”.
Enter the code: Enter your anti-phishing code in the text field, then press “Verify code”. If your code matches our records, you’ll know right away. You’ll also be able to check to see if the email title and timestamps match.