Go to Shakepay
English
Français
All Collections
Security & Privacy
Security & Privacy
What measures we have in place and how to better secure your Shakepay Account
+4
11 articles in this collection
Written by
Jean,
Roy,
Support Team
and 4 others
Who may enforcement offices contact for a production order or for criminal matters?
Information requests for criminal or fraud matters
Written by
Support Team
Updated over a week ago
Security
Is my information and money safe and secure in Shakepay?
How can I trust Shakepay?
Written by
Jean
Updated over a week ago
Set up email confirmation for crypto withdrawals
Email confirmation before sending out Bitcoin or Ethereum.
Written by
Sophie
Updated over a week ago
Shakepay Reserves and Security Report
An independent report on security and operational practices
Written by
Hussam
Updated over a week ago
Shakepay's cold storage insurance policy
Written by
Hussam
Updated over a week ago
Emergency actions
How do I suspend my account if I believe it has been compromised?
How to disable my account
Written by
Sylvie
Updated over a week ago
What happens if I lose my phone?
What to do if your phone is lost or stolen
Written by
Sophie
Updated over a week ago
Scams & Phishing
How to identify scams
Keeping your funds safe
Written by
Rebecca
Updated over a week ago
Reporting scams and fraudulent activity
I was scammed, what now?
Written by
Rebecca
Updated over a week ago
How to spot a phishing attempt
Phishing sites mimic authentic webpages.
Written by
Rebecca
Updated over a week ago
Privacy
How does enabling phone contacts permission affect my privacy?
Will my contact list be stored on Shakepay servers?
Written by
Roy
Updated over a week ago