Shakepay Help Center
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Security & Privacy
Security & Privacy
What measures we have in place and how to better secure your Shakepay Account
17 articles
Why does Shakepay ask for more documents?
What is a risk profile?
Who may enforcement offices contact for a production order or for criminal matters?

Security


We're asking some new questions to comply with regulators
Why has my Shakepay account been limited?
Is my information and money safe and secure in Shakepay?
Why does Shakepay ban certain crypto addresses?
Email confirmation for crypto withdrawals
Shakepay is only available to Canadian residents
Shakepay Reserves and Security Report
Shakepay's cold storage insurance policy

Emergency actions


What happens if I lose my phone?

Scams & Phishing


How to identify scams
Reporting scams and fraudulent activity
How to spot a phishing attempt

Privacy


How does enabling phone contacts permission affect my privacy?
How do I enable Stealth Mode?
Shakepay Help Center
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