Shakepay's frequently asked questions (FAQ)

Shakepay Card

Learn about the Shakepay Card!

Sign Up

How to set up your personal account

Account Verification

How to verify your personal account

Transactions - Mobile App

Transaction information using the Shakepay Mobile App

Transactions - Web

Transaction information using the Shakepay Website

Profile modifications

How to make changes to your Shakepay profile

Login & 2FA

What to do when you're unable to login

Referrals & Rewards

How to refer a friend, or to get referred

Business Accounts

How to set up and verify your business account

Settings

Security & Privacy

What measures we have in place and how to better secure your Shakepay Account

Fees

How Shakepay makes money

Support

How to contact our support team

Beta Testing

Everyday Payments