Go to Shakepay

Shakepay's frequently asked questions (FAQ)

Shakepay Card

Learn about the Shakepay Card!

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Sign Up

How to set up your personal account

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Account Verification

How to verify your personal account

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Transactions - Mobile App

Transaction information using the Shakepay Mobile App

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Transactions - Web

Transaction information using the Shakepay Website

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Profile modifications

How to make changes to your Shakepay profile

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Login & 2FA

What to do when you're unable to login

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Referrals & Rewards

How to refer a friend, or to get referred

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Business Accounts

How to set up and verify your business account

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Security & Privacy

What measures we have in place and how to better secure your Shakepay Account

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Fees

How Shakepay makes money

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Support

How to contact our support team

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Beta Testing

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Written by Sophie