Shakepay's frequently asked questions (FAQ)

Shakepay Card

Learn about the Shakepay Card!

Sign Up

How to set up your personal account

Account Verification

How to verify your personal account

Transactions - Mobile App

Transaction information using the Shakepay Mobile App

Transactions - Web

Transaction information using the Shakepay Website

Profile modifications

How to make changes to your Shakepay profile

Login & 2FA

What to do when you're unable to login

Referrals & Rewards

How to refer a friend, or to get referred

Business Accounts

How to set up and verify your business account

Settings

Security & Privacy

What measures we have in place and how to better secure your Shakepay Account

Fees

How Shakepay makes money

Support

How to contact our support team

Beta Testing