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Login & 2FA
Login & 2FA
What to do when you're unable to login
6 articles in this collection
Written by
Sophie,
Rebecca,
and
Jill
Password
I forgot my password
How to reset your password
Written by
Sophie
Updated over a week ago
How can I reset my password online?
What to do if you have forgotten your Shakepay password
Written by
Sophie
Updated over a week ago
2 Factor Authentication
How do I login with 2FA?
Logging in with 2FA
Written by
Sophie
Updated over a week ago
How to enable 2FA with an Authenticator app
Switching from 2FA by SMS to TOTP
Written by
Rebecca
Updated over a week ago
I can't access my 2FA code to log in to my business account
Instructions to reset your business account 2FA method to SMS or update the phone number on your account.
Written by
Jill
Updated over a week ago
I can't access my 2FA code to login
Instructions to reset your 2FA method to SMS or update the phone number on your account.
Written by
Sophie
Updated over a week ago