Transactions - Mobile App

Transaction information using the Shakepay Mobile App

18 articles in this collection
Written by Sophie and Sylvie

To your Shakepay Account

How do I add CAD to my Shakepay account?

Adding CAD to your Shakepay account

Written by Sophie
Updated over a week ago

The e-Transfer email address has changed. Which one should I use?

What to do when Shakepay updates the email address for e-transfers

Written by Sophie
Updated over a week ago

How to fund my Shakepay account with a wire transfer?

The new wire transfer feature

Written by Sylvie
Updated over a week ago

How can I receive Crypto in my Shakepay wallet?

Send crypto from another wallet to Shakepay

Written by Sophie
Updated over a week ago

Why is my Shakepay wallet address changing each time I receive BTC?

Best practice for receiving BTC into your Shakepay account

Written by Sylvie
Updated over a week ago

From your Shakepay Account

How can I send CAD to my bank account?

How can I send CAD from my Shakepay account back to my personal bank account?

Written by Sophie
Updated over a week ago

How to send crypto to an external wallet?

Moving Bitcoin and Ethereum from your account to an external wallet

Written by Sophie
Updated over a week ago

How do I get crypto into my bank account?

Add your Bitcoin or Ethereum to your Shakepay account, sell it for CAD and withdraw the funds in these easy steps.

Written by Sophie
Updated over a week ago

How to shakepay a friend?

Sending funds to others via the app

Written by Sophie
Updated over a week ago

Buying and Selling

How can I buy or sell crypto on the app?

How to purchase Bitcoin or Ethereum

Written by Sophie
Updated this week

After buying crypto, why do I see different amounts on the main screen compared to the "buy & sell" screen?

If the amount displayed on the main screen appears to be less than the amount you’ve purchased, check out the details below.

Written by Sophie
Updated over a week ago

How do limit orders work on the Shakepay app?

Limit orders allow you to buy or sell BTC and ETH at a price that you set!

Written by Sophie
Updated over a week ago

How do recurring buys work on the Shakepay app?

Recurring buys allow you to place automatic buys at a pace you set!

Written by Sylvie
Updated over a week ago

Transaction details

Where can I see my full transaction history on Shakepay?

Want to see details for BTC and ETH bought a year ago or even help declaring taxes, we have a way to download your full transaction history!

Written by Sophie
Updated over a week ago

I sent out crypto, where can I see more details about my transaction?

How to view the history of a particular transaction

Written by Sophie
Updated over a week ago

Timelines

My funds are on hold

Hey Shakepay, I sent an e-transfer. Why didn’t my funds show up yet?

Written by Sophie
Updated over a week ago

How long should my Interac e-Transfer take?

How much time does it take to have my e-Transfer received?

Written by Sophie
Updated over a week ago

I sent crypto, how long will it take to be added to my account?

My crypto hasn't appeared in my wallet

Written by Sophie
Updated over a week ago