Transactions - Mobile App

Transaction information using the Shakepay Mobile App

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21 articles in this collection
Written by Sophie, Sylvie, Rebecca and 1 other

To your Shakepay Account

How do I add CAD to my Shakepay account?

Adding CAD to your Shakepay account

Written by Sophie
Updated over a week ago

The e-Transfer email address has changed. Which one should I use?

What to do when Shakepay updates the email address for e-transfers

Written by Sophie
Updated over a week ago

How to fund my Shakepay account with a wire transfer?

The new wire transfer feature

Written by Sylvie
Updated over a week ago

How can I receive Crypto in my Shakepay wallet?

Send crypto from another wallet to Shakepay

Written by Sophie
Updated over a week ago

Why is my Shakepay wallet address changing each time I receive BTC?

Best practice for receiving BTC into your Shakepay account

Written by Sylvie
Updated over a week ago

From your Shakepay Account

How can I send CAD to my bank account?

How can I send CAD from my Shakepay account back to my personal bank account?

Written by Sophie
Updated over a week ago

How to send crypto to an external wallet?

Moving Bitcoin and Ethereum from your account to an external wallet

Written by Sophie
Updated over a week ago

How can I withdraw my funds via wire transfer?

Withdrawing your funds to your Canadian bank account using a wire transfer

Written by Jill
Updated over a week ago

How do I get crypto into my bank account?

Add your Bitcoin or Ethereum to your Shakepay account, sell it for CAD and withdraw the funds in these easy steps.

Written by Sophie
Updated over a week ago

How to Shakepay a friend?

Sending funds to others via the app

Written by Sophie
Updated over a week ago

Buying and Selling

How can I buy or sell crypto on the app?

How to purchase Bitcoin or Ethereum

Written by Sophie
Updated over a week ago

Why do I see different amounts on the main screen compared to the "buy & sell" screen?

If the amount displayed on the main screen appears to be less than the amount you’ve purchased, check out the details below

Written by Sophie
Updated over a week ago

How do limit orders work on the Shakepay app?

Limit orders allow you to buy or sell BTC and ETH at a price that you set!

Written by Sophie
Updated over a week ago

How do recurring buys work on the Shakepay app?

Recurring buys allow you to place automatic buys at a pace you set!

Written by Sylvie
Updated over a week ago

Transaction details

Cryptocurrency and tax obligations

Resources to help you file your taxes

Written by Rebecca
Updated over a week ago

Where can I see my full transaction history on Shakepay?

If you want to see your past transactions, or file your taxes, you can download your complete transaction history!

Written by Sophie
Updated over a week ago

How to use our transaction filters

You can filter by transaction type and date range in your CAD, BTC and ETH wallets.

Written by Rebecca
Updated this week

I sent out crypto, where can I see more details about my transaction?

How to view the history of a particular transaction

Written by Sophie
Updated over a week ago

Timelines

I sent crypto, how long will it take to be added to my account?

My crypto hasn't appeared in my wallet

Written by Sophie
Updated over a week ago

My e-Transfer is on hold and I received an email from Shakepay to call my bank

Why didn’t my funds show up yet?

Written by Sophie
Updated over a week ago

How long should my Interac e-Transfer take?

How much time does it take to have my e-Transfer received

Written by Sophie
Updated over a week ago