Shakepay

Transaction information using the Shakepay Mobile App

Transactions - Mobile App

How do I add CAD to my Shakepay account?

What to do when Shakepay updates the email address for e-transfers

The e-Transfer email address has changed. Which one should I use?

How to fund my Shakepay account with a wire transfer?

Send crypto from another wallet to Shakepay

How can I receive Crypto in my Shakepay wallet?

We rotate receiving addresses for privacy reasons and support both wrapped & native SegWit.

How do BTC receiving addresses work at Shakepay?

To your Shakepay Account

How can I send CAD from my Shakepay account back to my personal bank account?

How can I send CAD to my bank account?

Moving Bitcoin and Ethereum from your account to an external wallet

How to send crypto to an external wallet?

Withdrawing your funds to your Canadian bank account using a wire transfer

How can I withdraw my funds via wire transfer?

Add your Bitcoin or Ethereum to your Shakepay account, sell it for CAD and withdraw the funds in these easy steps.

How do I get crypto into my bank account?

How to Shakepay a friend?

From your Shakepay Account

How can I buy or sell crypto on the app?

If the amount displayed on the main screen appears to be less than the amount you’ve purchased, check out the details below

Why do I see different amounts on the main screen compared to the "buy & sell" screen?

Custom orders allow you to buy or sell BTC and ETH at a price that you set!

How do custom orders work on the Shakepay app?

Recurring buys allow you to place automatic buys at a pace you set!

How do recurring buys work on the Shakepay app?

Buying and Selling

Cryptocurrency and tax obligations

If you want to see your past transactions, or file your taxes, you can download your complete transaction history or monthly statement!

Where can I see my full transaction history & monthly statements on Shakepay?

You can filter by transaction type and date range in your CAD, BTC and ETH wallets.

How to use our transaction filters

How to view the history of a particular transaction

I sent out crypto, where can I see more details about my transaction?

Transaction details

I sent crypto, how long will it take to be added to my account?

My e-Transfer is on hold and I received an email from Shakepay to call my bank

How much time does it take to have my e-Transfer received

How long should my Interac e-Transfer take?

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