How to cancel an e-Transfer withdrawal?

Need to cancel your e-Transfer withdrawal? Find out how!

Updated over a week ago

If you need to cancel your e-Transfer withdrawal, you can do so in the Shakepay app:

  • Open the Shakepay app

  • Click your Canadian Dollar Wallet

  • Click the e-Transfer withdrawal you need to cancel

  • Click the Cancel request button

  • Confirm by clicking the the Cancel request button in the pop up message

You will receive an email once the cancellation has been processed and the funds will be returned in your Shakepay account.

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