What is my account manager for?
Booked meetings to make the most of Shakepay
Walkthroughs of new or existing features
Support sending wires and questions about account limits
Questions about large-volume discounts
Feedback about your experience
Your account manager answers requests during business hours.
When should I contact Customer Support?
Urgent, immediate help
Help logging in
Help with contests or rewards
Live chat with customer support is available as from 8 am to 10 pm EST.
