What are phishing sites?
Phishing websites are designed to closely resemble legitimate webpages, especially those of well-known brands or companies. These sites deceive users into providing their login credentials or other sensitive information.
What you can look out for?
1. Impostor websites can appear in various formats, including SMS texts, emails, search engine ads, and social media platforms like Facebook or X.
Here's an example of a suspicious link from a social media post:
2. Fake websites often use domain names that closely resemble the original, but with subtle differences such as misspellings or slight variations. For example, a phishing site might pose as Shakepay by altering the domain slightly.
Here's an example of a phishing website pretending to be Shakepay:
3. Be cautious of websites offering phone numbers for companies that typically do not provide phone support.
Important: Shakepay does not have voice or call support. You can get in touch with our Customer Support Team through the app.
Shakepay app > Settings (⚙️) > Help > Support chat
If you are in touch with someone claiming to be working for Shakepay via call, text, or an instant messaging app, please cease all communications with them and reach out to our in-app support chat.
We strongly recommend always verifying that you are on https://shakepay.com before logging into your Shakepay account.
If you're uncertain about the authenticity of a message, avoid clicking on unfamiliar links.
Instead, navigate directly to the desired website by typing the URL in your browser or using a saved bookmark. Never click on external links to access Shakepay’s site; always use https://shakepay.com/."
If you have any questions or concerns, reach out tour Customer Support Team and we will be happy to assist!