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How do I add my card to Apple Pay?
How do I add my card to Apple Pay?

This article will show you the steps to add your Shakepay Card to your Apple Pay wallet and how to troubleshoot if it doesn’t get added.

Updated over 3 months ago

You can follow these steps to install your Shakepay Card on your Apple Pay wallet:

  1. Update your app to the latest version.

  2. Open the Shakepay app and log in.

  3. Click the Shakepay Card tab.

  4. Click on Add to Apple wallet.

  5. Tap on Continue.

  6. Tap on Add to iPhone.

  7. Verify your name and the last 4 digits of your card.

  8. Click Confirm.

Troubleshoot and tips

I'm unable to add my card to my Apple Pay wallet!

If you are not able to add your card to Apple Pay with our previous steps, you can try to add your card manually.

Follow these steps to add your card manually to Apple Pay:

  1. Open the Shakepay app and go to the card tab.

  2. Copy the card details.

  3. Open Apple Wallet.

  4. Select the “plus” button in the top right corner.

  5. Select Credit or Debit Card.

  6. Choose to enter your details manually option.

  7. Paste your card details from your clipboard.

  8. Agree to the terms and conditions.

  9. Click on Call Shakepay.

  10. Your card will be added to your Apple Pay wallet!

If your card doesn't get activated after pressing Call Shakepay, make sure to call from the same phone number as listed on your account.

When I click Call Shakepay, my card doesn't get added to my wallet or my card doesn't get activated

If you are not able to activate your card, verify your card on Apple Pay wallet or asked to contact issuer when calling Shakepay, please try these steps:

  • Make sure you are calling from the same phone number as listed on your Shakepay account.

  • If your phone number appears as a private caller ID, you will need to temporarily "show your phone number" to activate the card. Our system activates the card based on the number you are calling from.

  • If you have 2 sims, remove the one which is not associated to your account.

How to remove the Shakepay Card from Apple Pay

  1. Go to your phone settings and click on Wallet & Apple Pay.

  2. Tap on the Shakepay card.

  3. Scroll to the bottom.

  4. Click on Remove this card.
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Note: to use Apple Pay, you will need to have NFC (near field communication) on your device. This is the technology that enables you to tap & pay. For more information, please check out the Apple Pay support pages.

*Trademark of Visa International Service Association and used under license by Peoples Trust Company. Shakepay Visa prepaid card is issued by Peoples Trust Company pursuant to licence by Visa Int.

Related articles:
​How do I set up Google Pay?
​How does the Shakepay Card work?

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