Here are the steps to send an e-Transfer from Shakepay to your bank account:
Log in to the Shakepay app
On the main screen, tap the “Send” button
Click on the "Interac e-Transfer" button (send $10,000 max per transaction)
Input the amount you want to send via Interac e-transfer.
5. To deposit the funds, you will need to enter your security answer.
If you’re looking to withdraw a larger amount, you can request a wire transfer withdrawal.
Sell your crypto for CAD before withdrawing funds to your bank:
Before withdrawing funds to your bank you will need to make sure you have an available CAD balance or sell some of your available crypto for CAD. To sell some of your crypto balance:
From the main screen, click on the crypto you wish to sell for CAD then select "Sell"
On the screen displayed, click on the arrow at the top of the screen
In the “Asset” section, select “Sell”
Input the amount of crypto you would like to sell for CAD
Click on “Review order”
Click on “Sell bitcoin”
How do I cancel an e-Transfer withdrawal?
If you need to cancel your e-Transfer withdrawal, you can do so in the Shakepay app:
Open the Shakepay app
Click your Canadian Dollar Wallet
Click the e-Transfer withdrawal you need to cancel
Click the Cancel request button
Confirm by clicking the the Cancel request button in the pop up message