If you need to cancel your card for any reason:

  1. Sign in to your Shakepay account and tap on the settings icon on the bottom right

  2. Visit the card Settings page

  3. Tap on Cancel Card

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Please note that cancelling your Shakepay Card does not deactivate your Shakepay account. You will be able to opt back into the card program at any time and a new card will be provided to you.

If you require assistance or are unable to cancel your card, please reach out to customer support.



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