Skip to main content
All CollectionsProfile modifications
How do I delete my Shakepay account?
How do I delete my Shakepay account?

You will find the steps to delete your account in this article.

Updated over a week ago

Follow these steps to delete your Shakepay account:

  1. Withdraw any assets and make sure your account balances are all zero.

  2. Request your transaction summary from the account settings page to ensure you have a copy for your records.

  3. Click the settings wheel at the bottom right of the screen.

  4. Click Account Settings

  5. Click Delete my account

  6. Click Continue if all your balance are showing zero.

  7. Review the final confirmation screen.

  8. Click I understand, close my account

  9. Your Shakepay account is now closed and you have been logged out.

Image showing the steps 3 to 8 for deleting your Shakepay account: 3. Click the settings wheel at the bottom right of the screen. 4. Click Account Settings 5. Click Delete my account 6. Click Continue if all your balance are showing zero. 7. Review the final confirmation screen. 8. Click I understand, close my account

If you have any issues with deleting your account yourself, please reach out to our customer support and we will be happy to help!

Thanks for giving Shakepay a try and we wish you the best.

Related articles:
​How can I send CAD to my bank account?

How do I get crypto into my bank account?

How to send crypto to an external wallet?

Did this answer your question?