How to send crypto to an external wallet?

Moving Bitcoin and Ethereum from your account to an external wallet

Updated over a week ago

Looking to send BTC or ETH to a cold wallet or external exchange?

Follow these steps below:

  • Copy the BTC or ETH external address to your phone's clipboard, or make sure to have access it's QR code

  • Click on your bitcoin account

  • Click "Withdraw"

  • Paste in the crypto address you want to send to

  • Enter the amount of bitcoin you wish to send

  • Confirm the amount you are sending and double check you are sending to the correct address

  • An email will be sent to the email address on your Shakepay account for you to confirm the transaction

  • Once you have confirmed the transaction through the email you received, you will find the transaction in your Bitcoin account transaction history

Note: ETH minimum withdrawal amount is subject to change depending on gas fees.


You can see the blockchain's transaction ID by going on the main screen and clicking on the logo of the crypto you just sent. You will first see your transaction history. You can click on a specific transaction to see all the important details, including the transaction ID. You can view instructions here.



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