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How do I set up direct deposit?
How do I set up direct deposit?

You will find in this article the steps to set up direct deposit with Shakepay.

Updated this week

You can receive your pay directly to your Shakepay account with direct deposit!


Here are the steps to set up direct deposit:

  1. Open the Shakepay app and log in.

  2. Click on "Add funds".

  3. Select "Direct deposit".

  4. Copy your institution number, transit number and account number and share it with your employer or payroll provider.

  5. Click on the share icon in the top right of the page to share this information directly with your employer.

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To download your void cheque, follow these steps:

  1. Open the Shakepay app and log in.

  2. Click on "Add funds".

  3. Select "Direct deposit".

  4. Click on "View void cheque".

  5. Click on the download icon in the top right to download your void cheque or to share it directly with your employer.

That's it! Once you have shared this information with your employer, you will now receive your paycheque directly in your Shakepay account.

To complete a direct deposit, the name on your deposit must match the name on your Shakepay account.


Troubleshooting and tips

I did not receive my paycheque on payday.

You will be notified by email if we receive your direct deposit and reject it. If you do not receive an email from Shakepay, we suggest that you contact your employer.


My direct deposit was rejected

If you received an email about your direct deposit being rejected, it means the deposit arrived with an incomplete name. We do need your full legal name to appear on your direct deposit for us to be able to credit it.

Our support team can help provide more information but you can also contact your employer and ask them to doublecheck your full name appears on your direct deposit.


What is the usual timeframe between when payroll is paid by my employer and deposited in my Shakepay account?

You should receive your paycheque in your Shakepay account within 24 hours.


Can I receive payments from my Etsy/Shopify store?

We accept all direct deposits, including those from e-commerce stores.


Can I use direct deposit for pre-authorized debit transactions?

We accept all direct deposits. However, we do not support any automated or recurring debit transactions.


How to auto-buy bitcoin with your paycheque.

You can now setup an auto-buy so that when your payroll direct deposit arrives, you automatically convert a portion of it into Bitcoin or Ethereum.


To setup auto-buy with your direct deposit, follow these steps:

  1. Open the Shakepay app and log in.

  2. Click on Add funds.

  3. Select Direct deposit.

  4. Select Auto-buy

  5. Enter the amount you would like to purchase

  6. Click Review order

  7. Review the details

  8. Click Confirm

Image showing steps 1 to 4 for auto-buy: 1. Open the Shakepay app and log in.  2. Click on Add funds.  3. Select Direct deposit.  4. Select Auto-buy

Image showing steps 5 to 8 for auto-buy: 5. Enter the amount you would like to purchase  6. Click Review order  7. Review the details   8. Click Confirm

Great, it's done! (Ensure you have shared your Direct deposit account details with your employer, when your payroll payment arrives, the auto-buy will occur)

Please note: only payroll transactions are currently eligible for direct deposit auto-buy. Direct deposits that are not payroll transactions from an employer are not eligible for auto-buy at this time. An auto-buy can not be for an amount greater than your paycheque.


How to setup auto-buy if you already have direct deposits enabled from your employer

Follow these steps if you wish to add auto-buy but already have direct deposits enabled:

  1. Open the Shakepay app and log in.

  2. Select Cash balance from your Shakepay home screen

  3. Select a completed direct deposit transaction from your employer in your transaction history

  4. Select Auto-buy

  5. Enter the amount you'd like to purchase and confirm the auto-buy!

Image showing steps 1 to 4 for adding auto-buy to an existing direct deposit: 1. Open the Shakepay app and log in.  2. Select Cash balance from your Shakepay home screen  3. Select a completed direct deposit transaction from your employer in your transaction history  4. Select Auto-buy


Where can I find my ABA number for my direct deposit?

We do not provide ABA codes, as those are typically reserved for American or International payments. If there is a field for ABA, you can try inputting NA if something is required in that field. Use the information from your direct deposit void cheque to fill the other fields.

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