Need to change your email address in your Shakepay account? You can do this online! 

Note: If you have 2FA (SMS) enabled, you will need access to your current mobile number. If you no longer have access to your old mobile number, please reach out to support for assistance!

1. Log in to your Shakepay account on the web. Use your @shaketag (username) or current email address and password to log in.

2. Visit the Profile page and tap Change email address

buy bitcoin, buy ethereum, sell bitcoin, sell ethereum, Shakepay, buy crypto, Canada, cryptocurrency, Shakepay Card

3. Enter your new email address along with the password. You'll then receive an email on the new email address, tap on the verify link to complete the switch.

Heads up, you won’t be able to send money out from your account for 24 hours after changing your email address.



Related articles:

How can I update my mobile number?

Is my information and money safe and secure in Shakepay?

Set up email confirmation for crypto withdrawals

I think someone has access to my card details, what should I do?

Did this answer your question?