I forgot my password

How to reset your password on app and website

Updated over a week ago

Below are the steps you'll need to reset your password from either the Shakepay mobile app or from our website.


Reset password from the mobile app

  • Click the Forgot Password in the top right corner of your app's sign in page.

  • Enter the email address associated with your account.

  • We will then send a you an email with a link, enter your new password and you're done!

buy bitcoin, buy ethereum, sell bitcoin, sell ethereum, Shakepay, buy crypto, Canada, cryptocurrency, Shakepay Card

Reset password from the website

  • Click on this link: www.shakepay.co/signin

  • On the sign-in page right underneath where you would typically input your login details, click on the “Reset your password” link

  • On the next page, enter the email address associated with your account

buy bitcoin, buy ethereum, sell bitcoin, sell ethereum, Shakepay, buy crypto, Canada, cryptocurrency, Shakepay Card
  • We will then send a you a quick email with a link to enter your new password and you're done!

buy bitcoin, buy ethereum, sell bitcoin, sell ethereum, Shakepay, buy crypto, Canada, cryptocurrency, Shakepay Card


Did this answer your question?