Below are the steps you'll need to reset your password from either the Shakepay mobile app or from our website.
Reset password from the mobile app
Click the Forgot Password in the top right corner of your app's sign in page.
Enter the email address associated with your account.
We will then send a you an email with a link, enter your new password and you're done!
Reset password from the website
Click on this link: www.shakepay.co/signin
On the sign-in page right underneath where you would typically input your login details, click on the “Reset your password” link
On the next page, enter the email address associated with your account
We will then send a you a quick email with a link to enter your new password and you're done!
How can I update my mobile number?